Volunteer receptionists play a crucial role in creating a welcoming environment for visitors, patients and staff.
Responsibilities include:
- Greeting visitors: Being the first point of contact, ensure visitors feel comfortable and supported.
- Providing information: Assist with basic queries, directing visitors to the right place, and offering information about groups, services, and upcoming activities.
- Administrative tasks: Handle simple admin tasks such as taking messages, photocopying, and sorting leaflets.
- Maintaining organisation: Keeping the reception area tidy and organised, ensuring it remains a welcoming space.
- Supporting individuals: Offer light support to individuals in distress, knowing when to get help from staff.
- Follow health and safety guidelines: Adhere to health and safety guidance to ensure a safe environment for visitors, patients and staff.
- Participating in training: Take part in training where needed to feel confident in your role.
ONCE YOU HAVE REGISTERED YOUR INTEREST, YOU WILL BE EMAILED A LINK TO COMPLETE THE APPLICATION.
Skills
- Energy, enthusiasm and commitment to the role
- Willingness to devote the necessary time and effort
- Ability to work effectively as a member of a team
- A strong personal commitment to equity, diversity and inclusion
- Able to work in a team Reliable with good time keeping
- Empathy
- Good people skills
- Willingness to learn new skills and concepts
- Enthusiasm for our vision and mission
You do not need previous experience – we will provide a full induction and training
Details
- Accessibility
- Age restrictions
18+ - DBS check required
- Equal Opportunities Policy
- Expenses reimbursed
- Health and Safety Policy
- Ongoing support
- Training provided
- Volunteer induction
- Volunteer Policy
- Volunteers covered by insurance
- Written role description
When can I volunteer?
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| Morning | No | No | No | No | No | No | No |
| Afternoon | No | No | No | No | No | Yes | No |
| Evening | Yes | Yes | No | Yes | No | Yes | No |
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