Emergency Department Support Volunteer

Emergency department (ED) support volunteers play a vital role in assisting staff and providing non-medical support to patients and their families in a busy ED environment. Volunteers help create a welcoming and organised environment, supporting staff to deliver efficient care while ensuring patients and visitors feel informed and comfortable.

Skills

• Excellent interpersonal skills, friendly and approachable with an ability to put people at ease
• Willing to learn and to follow instruction from members of staff
• Good attention to detail
• Committed to help and support staff and the ability to liaise with professionals at all levels
• Able to stay calm in an emergency
• Punctual and reliable
• Able to work independently and as part of a team
• Understanding of the need for confidentiality and sensitivity