Temporary sales floor Christmas volunteer - Hythe

Why am I needed?

Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help. Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference.

As this is a temporary Christmas role you will be needed for a variety of different jobs in our shop. We need you to help process our stock donations ready for the shop floor; And we need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till. We are flexible and appreciate any time you are willing to give volunteering for us.

What Could I be doing?

• Accepting donations from the public
• Sorting through donation bags
• Hanging, ticketing and steaming stock
• Cleaning and processing non-clothing stock
• Maintaining high levels of stock room standards, shop standards, presentation and cleanliness
• Generating add-on sales and Gift Aid conversion through high levels of customer service
• Promoting awareness of the charity and the services that we provide
• Speaking with customers, making them feel welcome and answering questions
• Serving customers at the till

How much time do I need to commit?

We appreciate any time you’d like to give; please let us know this on your application form.

What support will I be given?

•       Before starting with Tenovus Cancer Care, we ask that you visit the Shop Management team in the shop so we can both see how the role may suit you.
•       Following that the Shop Manager and team will be on hand to advise and help you select products you can use.
•       Becoming a volunteer with Tenovus Cancer Care can be a rewarding experience and is certainly invaluable to the charity and its goals.

What benefits can I expect?

•       Reasonable expenses will be reimbursed in line with organisational policy
•       The satisfaction of knowing you’re making a vital difference to the work of Tenovus Cancer Care, and in particular the people who access our unique services
•       The opportunity to be creative and bring new ideas to the shop whilst developing your creative and design skills
•       The opportunity to develop new and existing skills
•       Access to all internal vacancies
•       Access to training
•       The enjoyment of meeting new people and being part of our Retail Team
•       The chance to gain experience of helping Wales’s leading cancer charity.
•       Free tea and coffee

How do I apply?

If you would like to apply please register your interest

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership.

Skills

• Strong customer service skills
• A really keen eye for detail
• Ability to work on your own initiative and as part of a team
• Ability to communicate effectively with other members of the team and customers