Smile, Serve and Ker-ching Volunteer - Hythe

What’s a Smile, Serve and Ker-ching Volunteer?

Would you enjoy being the friendly face of your local Tenovus shop and interacting with our customers in the shop and at the till?

 What’s involved?

•      Being welcoming and appreciative of all customers whether browsing or purchasing
•      Operating a till and taking payments and donations
•      Explaining Gift aid and how it works
•      Working on your own initiative as well as being part of a small team

What’s in it for you?

•      An opportunity to welcome, chat and interact with our customers
•      The satisfaction of making a sale which directly benefits our cause
•      A chance to learn how to operate a POS till

Additional Benefits

• We aim to be as flexible as possible so you can volunteer around your other commitments
• You’ll feel our appreciation from Day One for being a part of our organisation and making a difference in people’s lives
• A personalised induction to your shop
• The opportunity to work within a small knit team with like-minded people to bring new ideas to the shop, meet new people, apply for internal vacancies, learn new skills or refresh old ones and enhance your CV, gain confidence and self esteem
• Reasonable expenses will be reimbursed in line with Tenovus Cancer Care policy
• Paid lunch for working beyond 4 hours in line with our expenses policy
• 20% off preloved goods in the shop you work in 
• Free beverages and biscuits
• Access to training opportunities 
• A supportive and friendly environment where you can have fun, enjoy yourself and feel good knowing you are helping others
• In addition, the volunteering team can direct you to other groups you may like to get involved with, including our Friends of Tenovus Cancer Care fundraising groups and our Sing with Us choirs.

Who would it suit?

Someone looking to build their communication skills or a naturally chatty person who enjoys the buzz from interacting with customers and taking sales which directly help our cause.

Inclusivity:

Whether you’re a volunteer, supporter, or staff member, we want everyone to feel welcome at Tenovus Cancer Care. We are committed to greater diversity across our people to make sure we have a breadth of experience, skills and perspective that reflects the communities we serve.

We are working to ensure that Tenovus Cancer Care is a fair and equitable place to volunteer. We strive to ensure everyone is treated fairly, regardless of age, disability, sex, gender reassignment, pregnancy, maternity, race (which includes colour, nationality and ethnic or national origins), sexual orientation, religion, or belief, or because someone is married or in a civil partnership. Community is at the heart of everything that we do at Tenovus Cancer Care to help those affected by cancer. Our aim is simple – to deliver a vision where fewer people get cancer and those that do receive equal access to excellent treatment. However, we can’t do this without your help.

Our shops in local communities are crucial to us raising vital funds. So, we’d like you to volunteer your time and commitment to help us make a difference. We need you to help be the friendly face that looks after our customers by greeting them, assisting them and processing their items through the till.

Skills

• Strong customer service skills
• A really keen eye for detail
• Ability to work on your own initiative and as part of a team
• Ability to communicate effectively with other members of the team and customers