Information Officer / Advisor

• To assist in the provision of information and advice and support to disabled people, families, carers and professionals in a non-judgmental, accessible way, empowering them to make informed choices; keeping up to date with relevant issues to do so.
• Help to maintain accurate, up-to-date and confidential client logs.
• Help to maintain the reference library and leaflets (i.e. photo copying, tidying etc.) and to undertake any other tasks of a similar level of responsibility as requested.
• Assist with preparation, display and selling of disability equipment both new and second hand.
• Reception duties as required.
• If information officer wishes to, after further training to become an advisor - assisting with disability benefit advice and helping to complete disability benefit forms.

One session per week minimum (3hrs am, or 4 hrs pm).

Skills

• Talking to others
• Multi-tasking
• Sense of humour