Good Neighbours Volunteer Coordinator/Administrator

The Coordinator's role is very important to ensure the smooth running of our volunteer service and involves:-

• direct communication with people in need to help find a suitable volunteer from our list to help them.
• to work as a team with other coordinators to maintain a record of requests and accurate records of clients' details and volunteer availability.

You will be part of an active and supportive team whose whole aim is the wellbeing of the elderly and those in need of support in our community.

The Coordinator will have the use of a contract mobile phone to be able to carry out their duties from home. This is paid for by Waterlooville & Havant Good Neighbours.

They will be expected to attend bi-monthly meetings either virtually or in person depending on circumstances.

Skills

• A good, sensitive telephone manner with friendly and humorous nature
• Being computer literate an advantage but not essential
• Good listening/communication skills
• Patience/tact
• Caring/sympathetic/sensitive manner
• Non-judgmental approach
• Reliable/dependable/flexible
• Understanding of confidentiality
• Willingness to be a positive role model for positive volunteer/client relationships
• Willingness to work without direct supervision