Carriage Cleaning Team (“Traincare”) - Inside Cleaners & Outside Cleaners

Details

• Accessibility
  Please note, re. volunteer capability, for this role: volunteers must be fit enough to perform this physical work & to carry equipment. More generally: The Watercress Line has a range of facilities and we try to make the railway as accessible as possible, given the nature of our heritage buildings, outdoor areas and rolling stock. However, full accessibility is not always feasible.
• Age restrictions
  16 years old is the minimum age for Watercress Line volunteers, and or this role. If the role includes working on or near track, or cash-handling or selling alcohol or is safety-critical (e.g. train operation) then the minimum (unsupervised) age is 18 years old. Please note: applicants for this role is 16 or 17 years old are most welcome but will not be eligible for the parts of the role that require track access until they are 18 years old.
• DBS check required
  Not required for this role.
• Equal Opportunities Policy
  The Watercress Line is unable to pay you expenses for attending the line for routine duty, as we need to reserve our funds for conserving and maintaining our infrastructure, equipment and rolling stock. However, if occasional special duties arise, subject to manager approval expenses may be reimbursed. (Details in our Volunteer Handbook.)
• Expenses reimbursed
  The Watercress Line is unable to pay you expenses for attending the line for routine duty, as we need to reserve our funds for conserving and maintaining our infrastructure, equipment and rolling stock. However, if occasional special duties arise, subject to manager approval expenses may be reimbursed. (Details in our Volunteer Handbook.)
• Health and Safety Policy
  Where specific departmental health and safety rules apply it is the volunteer’s responsibility to maintain awareness and to operate by those rules at all times when on site. Pls also see the WCL Volunteer Handbook. The Watercress Line has a Safety Management System to which you will be introduced in your training if appropriate to your volunteer role, and to which you will need to adhere. The Watercress Line has a Safety Management System to which you will be introduced in your training if appropriate to your volunteer role, and to which you will need to adhere.
• Ongoing support
  This is available from volunteer team leaders, and via the WCL Volunteer Coordinator and the WCL Volunteer Steering Group. Leaders and all team members encourage team-work and day-to-day personal support within teams, so that as a volunteer you can feel involved and proud of your role.
• Training provided
  See above for training specific to this role. All Watercress Line volunteers are given the necessary basic training, typically on-the-job, to equip them to do your role. Many teams have or are introducing a program of short training courses. Training may include a suitable test of your new competence - and you may be periodically retested to maintain the necessary standard.
• Volunteer induction
  Is provided by your team leader. All Watercress Line teams provide some induction - the extent and formality of the induction will depend upon your role.
• Volunteer Policy
  The Watercress Line has an up-to-date Volunteer Handbook that cover all aspects of our volunteer policies.
• Volunteers covered by insurance
  The Watercress Line holds both public liability and employer’s insurance and its volunteers are protected by both these insurances for injury suffered by our volunteers or caused by our volunteers.
• Written role description
  Yes, here it is: https://watercressline.co.uk/volunteer/train-care-carriage-interior-cleaner It is a clear, simple 1-page document. It is available online at the URL provided in "Description" section, will be sent to you when you enquire and will be given to you at your induction.

When can I volunteer?