Volunteer Call Handler/Taker

The Hythe & District Voluntary Car Group is part of Hampshire County Council's Good Neighbours Network. We provide support to the local community by offering a door-to-door transport service for adults in the Waterside area for medical appointments - doctors, hospital, dentist, physio, etc. 

Our Volunteer Call Handlers/Takers are based in the Hythe Community Centre, Brinton Lane, Hythe. The Office is open Monday - Friday between 9am - 11am to take calls from people who would like to book a car to take them to their medical appointment. Typically the Volunteer Call Handlers/Takers cover one morning a week and are supported by the Office Manager and Co1ordinators.

By volunteering your time you will be providing a vital service to adults in our community.

To find out more, register your interest today.

Skills

Ideally you would have: 

  • Good telephone manner
  • Confident at talking with people over the phone
  • Can accurately record information
  • Working knowledge of using basic spreadsheets or a willingness to learn
  • Reliable and trustworthy

Details

  • Accessibility
  • Age restrictions
    18+
  • DBS check required
  • Equal Opportunities Policy
    We do have a Safeguarding and various Data Protection Policies. Our EO Policy is in development.
  • Expenses reimbursed
  • Health and Safety Policy
  • Ongoing support
  • Training provided
  • Volunteer induction
  • Volunteer Policy
  • Volunteers covered by insurance
  • Written role description

When can I volunteer?

Mon Tue Wed Thu Fri Sat Sun
Morning Yes Yes Yes Yes Yes No No
Afternoon No No No No No No No
Evening No No No No No No No

Location

c/o Hythe & Dibden Community Centre
Brintons Lane
Hythe
Southampton
Hampshire
SO45 6DU


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