Lead Volunteer Co-ordinator

The Lead Volunteer Coordinator will coordinate volunteer help for adults who live in the area that the Group covers by taking client details and requirements and matching clients who are needing transport support with an appropriate volunteer. They will also be responsible for recruiting new volunteer drivers, new Co-ordinators when necessary, composing annual statistics and providing a Co-ordinator report at the Annual General Meeting.

 Duties

Recruit new volunteers and organise the associated administration

Take client details to enable transport on a rota basis

Risk assess client initially and on an ongoing basis

Match a client with a volunteer according to need and availability

Deal appropriately with confidential and sensitive material

Report any concerns/issues to the Group Safeguarding Representative/Chair

Be sensitive to the needs of a volunteer and client within this role

Attend 3 Committee meetings per year plus the Annual General Meeting

Skills

Person Specification

Good coordination skills, patience and tact

Good listening/communication skills

Caring, sympathetic, sensitive manner and a non-judgemental approach

Reliable/dependable/flexible

Understanding of confidentiality and safe practice

Willingness to work without direct supervision